Installation, service and support

At Change Healthcare, we understand that a successful CVIS implementation means more than just technology installation and system set-up; it is also about customer satisfaction and solution adoption.

We know how mission critical these healthcare IT solutions are to your enterprise. Our support team is your direct line for all issues related to Change Healthcare products, including third-party products sold through Change Healthcare.

We help you successfully maintain your CVIS by:

  • Knowing our customers.

We understand each of our customer’s systems and their individual workflows and unique characteristics

  • Being there when you need us.

Our dedicated cardiology helpdesk helps ensure that our customers reach the most knowledgeable agent as quickly as possible, and will endeavour to resolve issues the shortest possible time.

  • Proactively looking out for you.

We provide automation tools and techniques to proactively monitor your system to catch issues before they occur. 30% of problems are identified and resolved before they have become a problem and 90% of calls are resolved remotely.

Other Solutions

Find out about the other solutions in the Change Healthcare imaging and workflow solutions portfolio.

Related News

We’re Recruiting: Imaging Sales Executive

We’re Recruiting: Imaging Sales Executive Change Healthcare UK is seeking to hire an Imaging Sales Executive to join its expanding...

Big questions around diagnostics and technology to be discussed at UK Imaging & Oncology Congress

Change Healthcare to engage UKIO congress on the modernisation of NHS diagnostics, how technology is impacting, the role of AI, the future...

Latest Events

There are currently no events planned for the near future, please check back soon.

Contact Us

Contact us to learn more about enterprise imaging solutions.

Request more information

Block 3, The Exchange,
Brent Cross Gardens,
London, NW4 3RJ
T: 0208 457 6000
E: Email Us
Privacy Notice Cookie Notice Privacy Shield Notice TRUSTe Feedback Form
UK Tax Strategy Visit
© Copyright 2020 Change Healthcare LLC and/or one of its subsidiaries